Penny Gardens (“we,” “us,” or “our”) values the privacy of our customers and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, address, email address, phone number.

• Service-Related Information: Details about the services you request or inquire about (e.g., lawn mowing, pathway installation, garden bed creation).

• Payment Information: If you make a purchase or book services, we collect payment details necessary to complete the transaction.

• Usage Information: Information about how you interact with our website, including IP addresses, browser type, and device information.

2. How We Use Your Information

We use your information for various purposes, including:

• To provide and manage our lawn care, pathway installation, and garden services.

• To communicate with you regarding your service requests, quotes, or appointments.

• To process payments and deliver receipts or confirmations.

• To improve our services and website based on your feedback and usage patterns.

• To send promotional or informational emails about our services (you can opt out at any time).

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including encryption and secure server protocols. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share necessary information with third-party service providers who assist in delivering our services (e.g., payment processors, customer support, or website hosting services).

• Legal Requirements: We may disclose information if required by law, such as in response to a subpoena, court order, or legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us analyze site traffic, personalize content, and improve functionality. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly without them.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: You can request access to or correction of your personal data.

• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected].